The following refund or exchange procedures and deadlines are applied:
- Goods with a manufacturing fault can be returned no later than 3 months from the purchase date.
- Goods must be in the original packaging and all accessories must be included including price tags, catalogues and any complimentary items provided.
- Goods bought on sale or special offer will not be refunded or exchanged unless there is a manufacturing fault.
The following items cannot be exchanged, and refunds will not be issued:
- Goods that have been altered or merchandise that has been damaged except if a factory defect is present
- Merchandise which is not in its original condition.